FAQ!

VA Comicon Frequently Asked Questions*

*Does NOT apply to the RVA Comic Collector’s Con

Attendees/General

What are the official dates for the VA Comicon?  All confirmed show dates are listed on our website at http://vacomicon.com

What are the show times? The Virginia Comicon’s official hours are 11am-6pm on Saturday for General Admission ticket holders. (Early birds get in at 10a). For 2 day events, we will be open on Sunday from 10 to 5pm, with no Early-Bird hour.

Where is the event being held? At the Richmond Raceway Complex, located at 600 E Laburnum Ave, Richmond, VA 23222.

Who are your guests/vendors/creators slated for the event?  To get an up to date list of our comic guests, media folks, vendors  and creators click here http://vacomicon.com/

How much are passes? prices are listed on the website, and can vary by event and pass type.

What’s The difference between passes? Read each pass carefully. Some may get you in at different times. Others may require you to pick up merchandise inside the show!

Will there be passes at the door?  Early-Bird passes are only available online. If the event has not sold out, we will have a select number of tickets available for sale at the door. We encourage you to buy your tickets online to avoid the on-site convenience fees. For your convenience and our safety, we can only accept credit cards for on-site ticket sales. Sorry, but cash will NOT be accepted at the door for tickets.

What is your child policy to tickets?  Parents can register for FREE Children’s Tickets (age 0-10) on our website, while they last. Please Note: the VA Comicon can not allow unaccompanied minors into the show without a paying parent or guardian.

Is parking FREE?  YES, it sure is, and it is right in front of the show!

How will I receive my ticket after purchasing it? After purchasing your ticket, our system will E-MAIL you your  PDF tickets. You can also download the EVENTBRITE app on your smartphone for quickest checkin. Be sure to check your SPAM folder for these tickets. Still can’t find it? Please contact our ticket team at www.Eventbrite.com.  If all else fails, and your request is within 72 hours of the event we can also use your photo ID to look up purchased tickets the day of the show. Yes, we CAN scan the barcode on your phone screen if you wish to save paper.

Vendors, Feel free to Message Us up to 72 hours before the event.

I already bought a ticket, but I can’t make it, can I get a refund? No, but you MAY request to transfer the ticket into someone else’s name in writing up until 72 hours before the event begins by contacting us HERE.

How do I contact the Richmond, VA Comicon the last 72 hours before the show? Believe it or not, the show is operated by a group of hardworking volunteers, from several different states. We all come to Richmond to make sure we can put on the most fun and affordable show possible. What this means is the last 2-3 days before an event, we are all TRAVELING to be at the show, and may have a limited ability to respond as quickly as we normally do. Regardless, you can still MESSAGE US, and we will try to get back to you as quickly as possible (though there may be a slight delay).

What is your harassment policy? Zero tolerance. Period. Anyone caught harassing ANY guest or vendor will be ejected from the show without refund. In addition, The VA Comicon works closely with local law enforcement, and will have a uniformed officer on site. Our friends at Awesome Con have pretty great harassment policy. We follow their same rules. Check them out HERE.

My favorite guest canceled. Can I get a refund? Sorry. While we hope ALL of our guests can make it, sometimes last minute cancellations are unavoidable. We will do our best to let you know of cancellations as soon as possible on our Facebook page, and promise to bring you the best show possible, regardless of ANY cancellation. If you still cannot make it, please consider giving your pass to a friend so he/she can enjoy the show.

Panels

Will you have panel discussions at the event?  Absolutely!

Can I find out what type of panels and discussions you have in store and times?  This information will be posted at http://vacomicon.com

 

Costume Contest

Are you having a costume contest?: Yep!

-Where Can I find more info on Categories and prizes? Select which show you want on our website (http://vacomicon.com). Under “schedule” click “Costume Contest” for more info!

-What is your Cosplay weapons policy?  We have a PDF for that! It’s located here: Cosplay Weapons Policy!

 

Dealers and Vendors

What are set up times? For 1-day shows: The loading gates will open at approximately 7am on Show Day for vendor setup. All setup and breakdown will occur on show day for 1-day events.

For 2-day shows: Setup will be Friday 2-7p, Saturday 7-930a, and Sunday 10a. During multi-day events, You will only have 30 minutes AFTER the show ends on Saturday before Security will escort you out of the building.

Can I get extra badges?  This option varies by show.

What is the deadline for registration?  The deadline will be shown online during ticket registration, and changes by show.

 

Press

How do I get a press pass?  Press passes can be ascertained by contacting Dan Nokes at dan@vacomicon.com for a press pass application.

Volunteers

How do I become a volunteer at VA Comicon?  Please contact Mansa at Volunteer@vacomicon.com for a Volunteer application.

Fans

How can I interact with the VA Comicon and it’s fans? We use Facebook! Become our Fan HERE, and RSVP for our shows HERE!

All Photos have been used with permission.