FAQ!

VA Comicon Frequently Asked Questions*

*Does NOT apply to the RVA Comic Collector’s Con

Attendees/General

What are the official dates for the VA Comicon?  All confirmed show dates are listed on our website at http://vacomicon.com

What are the show times? The Virginia Comicon’s official hours are 11am-4pm on Saturday for General Admission ticket holders. (Early birds get in at 10a). For 2 day events, we will be open on Sunday from 10 to 4pm (The final hour is a Costume Contest in our Theater, as our exhibit halls close at 4p), with no Early-Bird hour. These hours are subject to change without notice. Check your tickets, and the website for the most recent listing of show hours and schedules.

Where is the event being held? Our Comic shows are at the Richmond Raceway. The Collectibles Expo is held at the Chesterfield Fairgrounds.

Who are your guests/vendors/creators slated for the event?  To get an up to date list of our comic guests, media folks, vendors  and creators click here http://vacomicon.com/

How much are passes? prices are listed on the website, and can vary by event and pass type.

What’s The difference between passes? Read each pass carefully. Some may get you in at different times. Others may require you to pick up merchandise inside the show!

Will there be passes at the door?  Early-Bird passes are only available online. If the event has not sold out, we will have a select number of tickets available for sale at the door. We encourage you to buy your tickets online to avoid the on-site convenience fees. For your convenience and our safety, we can only accept credit cards for on-site ticket sales. Sorry, but cash will NOT be accepted at the door for tickets. There will be a convenience fee of $3 applied to all on-site ticket purchases.

What is your child policy to tickets?  Parents can register for FREE Children’s Tickets (age 0-10) on our website, while they last. Please Note: the VA Comicon can not allow unaccompanied minors into the show without a paying parent or guardian.

Is parking FREE? YES. We have multiple events at multiple locations. Please read the following list of locations carefully.

For our events at the Richmond Raceway, upon entering the main gate, follow parking instructions from our attendants.

For our events at the Chesterfield Fairgrounds, you can park in the gravel lot directly in front of the event hall.

For our events at the VCU Student Commons, street parking is FREE on the weekends in Richmond. If you wish to park in the VCU Deck, it is located diagonally across the street. If you decide to use the parking deck, it is only $1 for the first 2 hours, with a max of $10 a day.

How will I receive my ticket after purchasing it? After purchasing your ticket, our system will E-MAIL you your  PDF tickets. You can also download the EVENTBRITE app on your smartphone for quickest checkin. Be sure to check your SPAM folder for these tickets. Still can’t find it? Please contact our ticket team at www.Eventbrite.com.  If all else fails, and your request is within 72 hours of the event we can also use your photo ID to look up purchased tickets the day of the show. Yes, we CAN scan the barcode on your phone screen if you wish to save paper.

Vendors, Feel free to Message Us up to 72 hours before the event.

I already bought a ticket, but I can’t make it, can I get a refund? No, but you MAY request to transfer the ticket into someone else’s name in writing up until 72 hours before the event begins by contacting us HERE.

How do I contact the Richmond, VA Comicon the last 72 hours before the show? Believe it or not, the show is operated by a group of hardworking volunteers, from several different states. We all come to Richmond to make sure we can put on the most fun and affordable show possible. What this means is the last 2-3 days before an event, we are all TRAVELING to be at the show, and may have a limited ability to respond as quickly as we normally do. Regardless, you can still MESSAGE US, and we will try to get back to you as quickly as possible (though there may be a slight delay).

What is your harassment policy? Zero tolerance. Period. Anyone caught harassing ANY guest or vendor will be ejected from the show without refund. In addition, The VA Comicon works closely with local law enforcement, and will have uniformed officers on site. Our friends at Awesome Con have pretty great harassment policy. We follow their same rules. Check them out HERE.

My favorite guest canceled. Can I get a refund? Sorry. While we hope ALL of our guests can make it, sometimes last minute cancellations are unavoidable. We will do our best to let you know of cancellations as soon as possible on our Facebook page, and promise to bring you the best show possible, regardless of ANY cancellation. If you still cannot make it, please consider giving your pass to a friend so he/she can enjoy the show.

Panels

Will you have panel discussions at the event?  Most of our events do include a panel component, while some do not. Check the event schedule for more info.

Can I find out what type of panels and discussions you have in store and times?  This information will be posted at http://vacomicon.com

 

Costume Contest

Are you having a costume contest?: This depends on the type of show. Many of our Comic Cons do, while our Collectibles Expo shows do not. Details and times on any costume contests will be posted on the show’s “schedule” section on our website.

-Where Can I find more info on Categories and prizes? Select which show you want on our website (http://vacomicon.com). Under “schedule” click “Costume Contest” for more info!

-What is your Cosplay weapons policy?  We have a PDF for that! It’s located here: Cosplay Weapons Policy!

 

Dealers and Vendors

What are set up times? For 1-day shows: The loading gates will open at approximately 7:30am on Show Day for vendor setup. All setup and breakdown will occur on show day for 1-day events. We secure all doorways by 9:30A, so have all of your materials in the building by then, please. You must be completely setup by 10a all days.

For 2-day shows: Setup will be Friday for a 3 hour period, Saturday 8-930a, and Sunday 9:30a. During multi-day events, You will only have 30 minutes AFTER the show ends on Saturday before Security will escort you out of the building.

Can I get extra badges?  This option varies by show.

What is the deadline for registration?  The deadline will be shown online during ticket registration, and changes by show.

 

Press

How do I get a press pass?  Press passes can be ascertained by contacting Dan Nokes at dan@vacomicon.com for a press pass application.

Volunteers

How do I become a volunteer at VA Comicon?  Please contact Dan at dan@vacomicon.com  for a Volunteer application.

Fans

How can I interact with the VA Comicon and it’s fans? We use Facebook! Become our Fan HERE, and RSVP for our shows HERE!

All Photos have been used with permission.